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It is very well accepted that Small and Medium Enterprises (SMEs) play major roles in most developed economies both in terms of the economy itself and also social infrastructure. They help bring flexibility and resilience to the economy, especially, in times of crisis. They can be an engine of growth as very often it is they, and not the large companies, that find and commercialize the “next big thing.” We can see that one of the responses to the current Global Crisis is to try to encourage the expansion of domestic markets, which can then generate internal growth – a dynamic and thriving SME sector is an obvious driver for such growth. However, the significance of this sector is still not fully recognized in Russia and this is reflected in their level of support in Russia. But attitudes in Russia are changing and we see this in terms of increasing pronouncements of support from top politicians and government officials. In 2011, the AEB established the SME committee to help promote and protect the interests of SMEs doing business in Russia.
The major value of SMEs, and where Russia could really benefit, is the SME’s ability to empower people to make a difference in other people’s lives. Allow a person to start his own business, and he can provide for not only himself and his own family, but also create more opportunities for others to provide for themselves and their families. Also, in the last 20 years, we can see many good examples of SMEs investing in Russia and creating very successful businesses. One common characteristic of these successful businesses is that they have correctly identified their niche in the market and having identified this niche they have focused on doing what they do well. Clearly, there is strong competition, and therefore, it is important to be dominant in your niche and to maintain this by, for example, investing in your brand. The best way to achieve this, apart from advertisement and PR (more importantly, at the beginning), is to invest in the right people and as a consequence, in the quality of services or goods.
What is important to realize is the need for patience and resilience in creating a successful business in Russia and that the ‘quick fix” may not be the best option in the long term. Of course this brings us quickly to the topics of bribery and corruption, which are regularly quoted as being the most difficult challenges faced by international investors when coming to Russia. It will not surprise you that we, along with the majority of successful business owners, will strongly advise managers to adopt best practice and corporate governance. This is becoming even more important with increasing international legislation, for example, the UK Bribery Act 2010, which came into force on 1 July 2011. It was quoted to us recently that “Russia is a school of patience” and we whole heartedly agree with this.
It is also important to keep in mind that in many ways Russia is still a young country. It is very easy to see this when one steps outside of Moscow into the regions. Here, we then quickly find that the infrastructure is still very underdeveloped and indeed around 20% of the population is living on incomes below the poverty line. But we see that Russia has made significant steps forward from the almost anarchy and chaos of the early 1990s to a more established order and a developing and growing middle class, which in itself is an attractive market. We can observe that in recent years, more and more SMEs are looking beyond Moscow to the regions, as attractive investment opportunities. Indeed, we see that a growing number of regions are now very proactive in attracting foreign companies such as Kaluga, Yaroslav, Voronezh etc. Therefore, just from the sheer size of the country, it may be very helpful to adopt a humble mindset and realize that everyday we may learn something new.
As way of introduction to what we feel are some of the most important issues for SMEs investing in Russia to consider, we would point out that the general lack of attention and support for SMEs in Russia means that owners or managers of smaller operations are often shocked by the cost of entry into the market – both in time and money. Start-up, or just general compliance, while still at a very low level of activity, is disproportionately burdensome to a small business, prompting outlays of time and money that would be better directed toward business development. Although, official support for SMEs may be limited, many owners of businesses in Russia have benefited from support from other networks, where they can discuss issues they are facing, for example, the AEB itself; local chambers of commerce or other groupings of expats. When coming to Russia, what is very helpful is becoming quickly aware of such groups and seeing if these may be of assistance to your business. What is clearly important in Russia is to have friends, but also, understand who can be your friend!
Below, we highlight some of the issues that we consider important. We have each been doing business in Russia for more than 15 years, and over this period we have seen that there are regular issues to be addressed during start-up, and with regard to matters of ongoing compliance and financial strategy, and other challenges of doing business in Russia.
1. The Basics - Setting up a legal presence: Limited Liability Company (LLC); Joint Stock Company (JSC); Rep Office; Branch
When entering the Russian market one of the first decisions for an SME will be whether to do this alone or to find a local partner and establish some form of joint venture. If you talk to owners of successful businesses in Russia you will learn that one of the most important factors in determining success is to be clear about your objectives and this is especially important in considering the legal form of presence in Russia. Another, very important factor is to start with the right people and this is especially difficult when a company is coming to Russia for the first time. Considering these points the general advice would be that whilst it is possible to establish a successful joint venture, it seems that in practice this does not often work and that the better choice is to establish an own presence. In a recent conference organized by the AEB SME committee and a number of owners of successful foreign SMEs expressed this opinion. However, the value of having a local partner that “knows the ropes” is also important.
We mentioned at the beginning that being very clear about objectives is very important in having a successful business. This is also crucial in determining the structure and form of legal presence in Russia. For example, if as an owner you plan eventually to sell the business then one should consider the requirements of a future buyer or investor. For example, we know that it is generally much easier to sell a business with a clear and transparent corporate structure. In addition, there may be tax considerations relating to an investment holding structure, which may be important in any future sale. Coming to the business itself it is worth considering as well the medium term plan, for example, in the first year you may be planning on establishing a representation but then moving quickly to a “buy sell’ business model – this may impact your decision on the form of presence.
It has certainly become easier to establish a business in Russia. The timeline has shrunk considerably since the late 90s/early 2000s. Registration of a business (for the simplest LLC) used to take about three to five months; now three weeks is usually enough. The time needed to obtain a work permit has also become much shorter (shrinking from six months to two and a half). If a foreigner earns more than 2 million rubles per year, he can qualify under the Highly Qualified Specialist work permit scheme and get his permit in 3 weeks. At the same time, the rules are constantly changing, at times causing delays.
As mentioned, the easiest way to go is to set up an LLC, or OOO as it is known in Russian. Russian law allows for a single shareholder and a single executive – the General Director. Both corporate and individual shareholders are allowed. With the individual shareholder, all that is required is a notarized translation of his/her passport and a visit to the notary and the tax office. In order to complete the registration process, it is necessary to have a General Director and this brings us to often one of the first challenges, as the company may not have identified someone to fill the role. Given the wide powers and responsibilities that the General Director has in Russia (it is very difficult if not impossible to limit such powers), this is a very important decision. As an interim solution, until a suitable candidate is found, it may be desirable to outsource this function to a reputable third party. Also, at the incorporation stage it will be necessary to specify a registered address, and again, as an interim measure an out-sourcing specialist can provide a solution until premises have been found.
For a corporate shareholder the process is more complicated – the Chief Executive Officer (CEO) of the corporation must sign the application for incorporation. This can be done in the home country and sent to Russia for translation and filing. However, this is not recommended as one small error could result in having to start over, causing significant delays. If possible, the CEO should come to Russia to complete the process. If this is not possible, then a nominee shareholder (this would be the local manager, if he is trusted or one provided by the legal firm handling the registration) is appointed and he will sign all the application documents.
It is also worth noting that the documents must be submitted in person by the Shareholder (or a Director, specified with appropriate powers in the Company Register) to the Russian authorities or by post, however, the latter is not recommendable as it usually takes 1-2 months and is unreliable.
In addition to the above, the corporate documents (charter/by-laws, certificate of incorporation) must be legalized (apostille attached) in the home country and then translated into Russian. Another common delay in the registration process is simply due to unfamiliarity of legal counsel of the parent company with this process of legalization.
There are some differences in the incorporation process of a JSC, known as ZAO by its Russian acronym, (see table of comparison below), for example it has the additional requirement of having its shares registered by the securities commission at incorporation. This legal form is best suited if the company is getting into a joint venture with non-affiliated partners.
Representative and Branch Offices are not independent legal entities, but rather “sub-divisions” of the parent company. A Rep Office can not engage in commercial activity, but a Branch may. In the past, many Rep Offices carried out commercial activities, without any negative consequences as long as they paid the relevant taxes, but it is now less common to establish a commercial Rep Office.
The “accreditation” process as it is called in Russia can take much longer for a Rep/Branch office than an LLC or JSC. This is so because the “accreditation” process (registration with the state) is separate from the tax registration process, and as such, the whole process can take 6 to 8 weeks; however, there is the possibility to opt for a “fast track” process.
There are some advantages of doing business via a Rep/Branch office, such as the ease of moving currency out of Russia and obtaining work visas for staff. However, some activities may be limited or more troublesome, such as the import of goods or certain licensed activities.
[1] Applicable taxes: Profit tax (20%); Social tax (34% from 2011); Property tax (2% per year); VAT 18%.
2. Funding your operations
Once you have made the decision to set up in Russia, some thought should be given to funding your start up and ongoing expenses. There are a few options for financing your operations to consider: share capital; loans; parent-subsidiary financing; cost + arrangements.
The statutory share capital for a Russian legal entity is rather small (approx. 220 Euros). There is now a draft law that will significantly increase this cost in the near future and some companies choose to put a lot more funds in at the beginning or after incorporation. This type of funding is not very attractive, as your funds are stuck in Russian rubles, with all the related currency risk. Also, having significant cash at the disposal of your local managers provides “opportunity” – one of the prerequisites for fraud.
A loan is a popular option because it allows for better cash flow management – cash can be sent in tranches when needed and can be re-paid if there is excess cash in the subsidiary. As such, the currency risks and risk of fraud are reduced. In addition, if structured properly, interest on the loans can be charged to profits, reducing your taxes payable. It is also important to observe the thin capitalization rules.
Parent-subsidiary financing is a non-taxable contribution to the capital of the subsidiary by a parent owning more than 51% of the equity of the subsidiary. Apart from the benefit of managing cash flows and currency risks as with loans, this form of financing does not require statutory registration of the increased capital and increases the equity side of the balance sheet. This is also a good solution to improve your net asset position, when required by law.
Cost+ arrangements are becoming more popular as a means of financing a local subsidiary, which is not trading locally. For all intents and purposes, such a subsidiary acts like a rep office but does not have the legal risks accruing to the Head Office. In addition, the “+” aspect is treated as taxable income, therefore, the entity is not making any loss and does not come under undue scrutiny from the tax office. Basically, the subsidiary “charges” the Head Office for all costs (rent, salary, marketing) + a markup based on their internal corporate practice and local market practice (5 to 25%). Taxes are paid to the local budget based on this “profit.”
3. Finding a Manager – local or expat?
Many companies enter the market, and based on bad advice, spend a lot of money only to close in 12 to 18 months. Getting good advice and information from your manager on the ground is key. Should you hire a local (Russian) manager, with a clear understanding of the local culture and business ethics? In addition, he/she may be well connected, making it easier to solve problems when they arise. The disadvantage of this option is that the talent pool for managers is still relatively small in Russia and even as a SME, you will be competing with the big firms and be expected to pay top dollars to managers.
Presuming that as an SME there is no budget to import a high-level expat, along with family relocation costs, another option is to find an expat already settled in Russia, ideally, with a Russian family and looking to stay for a while. These candidates usually speak Russian and have a good understanding of the Russian culture and values. They may have good connections and have worked for startups before, so understand the needs of SMEs on a tight budget. The downside of this group of candidates is that they tend to be entrepreneurial and looking to set up their own business and may not be a long-term solution.
One other option that has become more popular is bringing a young expat over from the home country. Usually not married, ambitious, and looking for international experience, they are usually willing to give 2 to 3 years, with relatively low pay to gain this experience. Salary can be relatively low, but given that the personal tax in Russia in only 13%, they have more take-home pay than in Europe. In this case, the employer is expected to provide a flat for the manager, but not the expensive “Pokhovsky Hills” type.
4. HR issues in Russia
As we mentioned earlier starting with the right people is crucial to your success (or failure). As a general point the labor market in Russia has changed significantly since the collapse of the former Soviet Union. We can observe that 20 years ago staffing was not a problem, but what was an issue was a shortage of skills. Now, we almost have the reverse situation, where in today’s market there is generally not a problem with skills, but there is an issue in finding available staff. So one of the key challenges for an owner of an SME entering Russia is to find talent and then to develop and retain this “top talent”.
It is generally well accepted that Russia has a very well educated work force and that many young people are innovative. One successful owner told us recently that in his view “Russia is a laboratory of ideas”. This is a good starting point for an SME as by its nature the business may be an attractive place to work but the challenge is to attract good people. We therefore find that many SMEs succeed in attracting good people by offering a good working environment; consensual decision making; attention to training and development, and maybe some form of ownership participation. With regard to talent retention and motivation, salary is still the biggest factor. However, job satisfaction and career growth are growing in significance. With regard to additional employee benefits, private medical insurance has become the norm even for SMEs. Meal allowances and compensation for use of mobile telephone are also becoming more popular. What we hear from successful SME owners is that if you show trust in people, then they will respond more than adequately.
When establishing your business in Russia it is certainly worth keeping in mind that you are a “visitor”. With this in mind you should be able more easily to create the bridge between the Russian and European cultures. For, example what may seem a small thing for a foreigner may be a very big thing for your local employees. Since the early 2000s, as Russia has become more integrated into the world economy and a younger generation has entered the work force, Russian professionals have become attuned to what “international-standard service” means. Also, we see it is generally easier to find staff with foreign language skills in addition to professional qualifications. However, as mentioned before, it is still quite a challenge to find talent. What we have been told by successful owners of SMEs is not to underestimate the importance of treating people well, being appreciative and having a good working environment. Also, be open with people and let them know what is happening and treat people with the respect that they deserve. It is as true in Russia as in many other countries that the main capital of the business is not the money but the people.
5. Accounting and Taxation
There are several systems of taxation in Russia. The most frequently encountered include the following:
Taxes and tax rates applied under the General system of taxation are:
Every company is obliged to prepare financial statements using its accounting data. Financial statements shall include a balance sheet, Profit and Loss statement (P&L), related addenda, as well as notes to statements. Financial statements shall be signed by both the chief executive and the accountant of a company. These documents must be approved by the Meeting of Participants at the annual meeting.
Every company shall provide quarterly bookkeeping reporting within 30 days upon the expiration of the quarter and the annual bookkeeping reporting within 90 days upon the expiration of the year.
A financial year for Russian companies must be the calendar year. Interim quarterly statements shall be made containing the progressive total starting from the beginning of the financial year.
All legal entities should also submit tax returns to the local tax authority. All reporting dates for every tax declaration are strictly defined. Companies may submit all documents manually by visiting the tax office, via internet using special software, or simply sending them by post.
If the company is late in submitting even one report, the local tax authority has the right to block the company’s bank account and to keep it closed until the company submits the report. The bank account may be blocked for many other reasons such as unpaid taxes, fines, penalties, etc. Very often, outstanding tax obligations exist only in the computer records of tax inspectors and not in reality. This is due to poor administration and low levels of qualification of the staff of tax inspectorates and, as result, they block the company’s account without any legal basis. It can take considerable time and energy to settle this problem, so in order to avoid any interruption in the company’s activity, we strongly recommend a reconciliation of all balances concerning tax obligations with the local tax authority, at least once every 6 months.
There is a pronounced difference between financial and tax accounting in Russia.
Financial accounting includes all information concerning the economic activities of a company and on the basis of this information, a company will prepare financial statements – including profit and loss (P&L), Balance Sheet and Cash Flow Statements.
Tax accounting is being used only for calculating Corporate Profit Tax obligations. It should be noted that most Russian accountants focus on tax accounting since this is what the tax office is most interested in. As such, very often the financial statements prepared do not accurately reflect the company’s financial standing.
Companies must take into account that financial results (profit) in accordance with financial accounting will differ from the profits calculated in accordance with tax accounting requirements because there are differences between methods of recognizing income and expenses for financial and tax accounting purposes. In other words, some expenses may not be allowed as deductible expenses in tax accounting. The same may be true for recognition of income.
6. Closing down your business in Russia
Before making a commitment to set up in Russia, it is important to understand what it takes to liquidate or officially wind down the legal presence. The words from the song “Hotel California” come to mind when it comes to this issue – “you can check out any time you like, but you can never leave.” Before investing in setting up a legal presence, be aware that closing down a legal entity or rep office can take from 6 to 12 months and can be quite expensive. The main problem is reconciling your tax records with the tax office. As mentioned, the tax administration is still quite bureaucratic and records may not be easily accessible due to technical difficulties. This can result in repeated visits to the tax office to clarify the status of taxes filed and paid.
Nearly all aspects of start up and ongoing compliance (legal and tax/financial) require either hiring one or more individuals, or outsourcing. Either way, it is a real cost when it comes to Russia and it doesn’t wait for your sales to come in. For some businesses, working initially via a distributor or other partners, or simply working directly from the home office for a period – until business revenue can be more clearly projected – may be a sensible first step.
For those who are ready and committed to fully entering the Russian market, this overview has hopefully provided some basic guidelines to better prepare you for discussing the process with professional service providers. To become a successful business in Russia your company needs to develop an excellent reputation in terms of the major stakeholders - employees, customers and investors. We wish you every success for your business in Russia
Audit and Taxation Legal Accounting and Payroll Questions? Ask Alinga's Experts!
Alex Medlock is based in Moscow and is Managing Director for TMF Russia and in addition as Regional Director he has responsibility for TMF’s other offices in the CIS region (Ukraine and Kazakhstan). TMF Group is a leading global provider of out-sourcing services. Alex is an experienced finance and capital markets professional. He has a degree in Economics and Accounting and is a qualified Chartered Accountant and a member of the Institute of Chartered Accountants of Scotland. Alex has been working with clients in Russia and other CIS and CEE countries for over 15 years. |
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