Situation on the foreign trade activities market in the Russian Federation
The situation on the FTA market can be characterized as controversial and hard. The main reason is sanctions against Russia. As a result a number of large suppliers were gotten under the restriction on the import of goods imported into the territory of the Russian Federation. The volume of large and high-frequency deliveries were significantly reduced. We evaluate level falling of volume market indicators by 30-40%. According to the market research of the “Continent” group large customs representatives were left without the usual volume of work associated with imports of large customers. The winners are the universal companies who are able to work with different categories of goods and with a plenty of different clients.
To our mind the market of indirect import is going back in time. The companies who work in a legal field and can provide the whole complex of services or even outsourcing come on the leading positions. Clients evaluate an ability to guarantee speed and quality of the FTA services.
In the RF a number of companies still use the indirect scheme of delivery but the contemporary volume is not the same as in 2007 – 2010 and is not expected to grow in the future. The importers are looking forward the direct deliveries that can guarantee stability in the customs clearance.
How the customs representative can help
How the customs representative can help is a rhetorical question. According to our experience the importers are expecting the coverage of the following spheres from the customs representative's service:
A lot of customs representatives don't have own transport. Nevertheless partner relationships between the transport company and the customs representative based on the mutual cooperation within the limits of the common client base allow to give the competitive rates for delivery. The totality of the experience of transport company and customs representative, knowledge of the market nuances provide a significant advantage. Time and place of border crossing, order of loading are agreed earlier. Reliable partner relationship is of great importance in solving such tasks.
- Getting necessary permit documents
Preparing such documents for the customs registration are carried out beforehand. Specialists of the customs representative are responsible for prognosis and evaluation complexity and volume of the work for getting permit documents. All necessary applications are sent into the appropriate organizations by specialists beforehand. Than all the documents are ready according to approved term and moment of cargoes arrival for customs clearance.
- Customs clearance
Customs clearance today is a complex combination of nuances connecting with place of customs clearance, with level of personal relationship with representatives of the customs, with attention and stable business processes inside the company customs representative. There are a number of customs representatives who work with 10 – 15 large suppliers. In such companies simple customs clearance, constant list of import goods, constant place of customs clearance, the same specialists of the customs registration who work with the same type of goods. Such companies are reliable but only for large and constant clients. In case of any small deviations such customs representative couldn't be able to solve assigned tasks in time.
Therefore to our mind the customs representatives with more flexible and mobile approach are coming to the leading positions. Business processes in such companies are configured so, that allow them to work reliably and accurately not only with large suppliers but also with not big companies who have wide range of goods.
More than that it's important to have developed network of branches in customs broker. It allows to be federal customs broker and to carry out customs clearance directly in the cities – filials. Developed branch network not only allows to carry out customs clearance directly at the local customs posts but it's also implies human resource – high qualified specialists with experience in customs registration of different cargoes. Nowadays customs registration is almost 100% electronic, so thanks to branch network all documents could be sent from any place, without local bindings.
In addition to it the whole complex is developing:
- Agent's actions connecting with purchase of goods, its delivery, customs clearance are well-known direction which is going to become more popular in the Russian Federation. The customs broker on the basis of the agent's contract carries out all actions about the importer's cargo. It means that in fact customs broker becomes an importer. Recipient of the goods in the Russian Federation doesn't participate in any stages of the cargo's transportation. Customs broker takes care of all from signing the contract up to cargo's delivery directly to the warehouse of the recipient.
- Product searching abroad, quality control.
If it's necessary customs broker can search product according to indicated parameters. After finding supplier product samples are sent to the Russian Federation. Recipient tests them, analyzes, and after that further actions connecting with purchase and transportation of cargo are carried out by the customs broker.
- Surveyor services.
Cooperation with Asia is caused by a number of features. One of them is discrepancy between actual cargo and declared information in the documents. Customs brokers can provide surveyor control during the loading of cargoes transported in containers by sea, rail, road transport.
- Warehousing, consolidation, repacking of goods.
After cargo's transportation into the RF importer from time to time needs to consolidate cargoes in warehouses after customs clearance. Those customs representatives who can provide such service are the one step ahead of the competitors.
Cost of service
One of the important and actual questions is cost for service of customs clearance. Middle cost of such service in Russia has trend to low. If two years ago the average rate for the customs clearance was within 900-1000 US dollars, nowadays these rates are no longer relevant. Many customs representatives are deliberately cut prices not only for attracting new customers, but also to preserve existing customer base.
How to find a reliable broker
All of the above parameters comply with several of the leading brokers in the Russian Federation. Their total number - about 15 companies. The group of the companies “Continent” is among them. Business processes in such companies are built so that customs clearance are carried out with minimal cost of customers as well as the guarantees of reliability and compliance with all the norms of law. Knowing the nuances saves time, money and, most importantly in business with Russia, nerves of clients. Carefully crafted scheme, detailed analysis and prognostication of each delivery with all the best variants for clients guarantee the accuracy of execution of all agreements.
Working with a worthy and serious customs representative in Russia is a guarantee of quality and reliability.
Author - Julia Kuleshova, Head of commercial department Group of the companies “Continent”
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